What You Can Expect When You Work With Us
At Trotter Deems & King LLC, we believe in being upfront and clear about how we work with our clients. Our goal is to make the process smooth, efficient, and stress-free. Here’s what you can expect when you contact our office:
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- Scheduling Your Appointment
- Call our office to schedule a consultation.
- Our team will find the soonest available time to meet with you.
- Please understand that attorney calendars fill quickly, but we’ll work with you to get scheduled as promptly as possible.
- Working With Our Team
- You’ll primarily work with one of our experienced paralegals, who will be your day-to-day point of contact.
- Our paralegals handle much of the information gathering, paperwork, and communication to keep your case moving efficiently.
- An attorney will step in whenever legal advice, strategy, or representation is required. You’ll always have attorney oversight on your matter, even if you’re speaking most often with a paralegal.
- Communication
- We aim to respond to phone calls and emails in a timely manner. Please note that response times are dependent on the availability and workload of each attorney or paralegal. While our definition of ‘timely’ may not always align with yours, we assure you that we will respond as soon as reasonably possible under the circumstances.
- If you need to provide documents or updates, our staff can receive them and make sure they get into your file.
- For urgent legal questions, the attorney assigned to your matter will connect with you directly.
- We kindly ask that clients refrain from making repeated follow-up calls or emails, as this may delay our ability to focus on your matter.
- How We Work Best
- Please share information with us as fully and promptly as you can.
- Trust that if you are speaking with a paralegal, your attorney is still involved behind the scenes.
- Our team approach allows us to keep your legal costs reasonable while ensuring you receive quality legal representation.
